Intercepted e-Transfers

Intercepted e-Transfers

An intercepted e-transfer occurs when a fraudster intercepts a legitimate e-transfer and deposits the funds into a different account before the intended recipient has a chance to accept and deposit.

How to protect yourself

  • Do not communicate the e-transfer security answer via email (or in the e-transfer security question memo section)
  • Choose a security question that is not easy to guess
  • Call or text the recipient if they cannot accept the e-Transfer to verify
  • Enroll for Autodeposit.  When you are registered for this feature, e-Transfers are automatically deposited to your account
  • Ensure the recipient’s contact details are correct 
  • Contact us immediately if you sense something suspicious

Red flags

  • You receive an email from the recipient stating they are having trouble accepting the e-Transfer
  • You are asked to change the security question or provide the answer again via email
  • You are asked to change the email recipient address and resend
  • You receive an email from the recipient to change or confirm the password or they provide you with a password to use