Skip to main content

Long Weekend Hours:

All branches will be closed this Saturday, August 2nd to Monday, August 4th for the long weekend. Back to regular hours on Tuesday. Have a great long weekend!

 Important Update: Foreign Exchange Service Interruption

Foreign currency cash services—excluding USD—will be temporarily unavailable after August 22, 2025, as we transition to a new exchange provider. Full service is expected to resume in late September. Place orders for foreign cash before August 22 by contacting your First Credit Union branch or by calling our Contact Centre at 1-800-393-6733. Get the full details here.

 

A Vision for the Future

 

Become a Member

 
Borrowing options

Borrowing Opportunities

 
 
 

Book an Appointment Today


It’s easy, convenient and secure to book an appointment with us.

Simply select the appointment you need, choose in-person or by phone, select a date and time, and answer a few quick questions to get started.

Select Image
 

First Credit Union News

 

August 22, 2025

Celebrating 5 Years in Courtenay, a Milestone Rooted in Community

This month, we’re proud to celebrate five years of building trusted relationships, supporting local initiatives, and providing values-based financial services at the Coutenay location. Join us for refreshments, connect with our team, and help us celebrate this special milestone with our community at our Courtenay Branch (14-1599 Cliffe Avenue) on August 25 from 9:30am – 4:30pm. Get the full details here.



August 19, 2025

First Credit Union Mobile App: Update Required for Android Users

The week of August 25th a new version of the First Credit Union ANDROID mobile app will be published. Members who are Android users will need to update their app for uninteruppted service. Learn more and download the app from the Google Play Store here.



August 14, 2025

Foreign Exchange Service Interruption

As of August 22, 2025, our current foreign exchange notes provider will no longer be able to process FX notes orders or returns. There will be a temporary pause in foreign exchange availability between August 22 and late September, as we transition to a new provider. This will not affect those looking for USD currency. Get the full details here.



August 1, 2025

Impact Donations: Now Open!

Impact Donations help us empower important social and environmental initiatives. We're proud to support non-profits, collectives, co-operatives, and social enterprises that make a difference in the communities we serve. Applications are only open TWICE a year in February & August. More info & application here.

 
 
Child holding branch door open

A Better Way to Bank

Credit unions have a set of co-operative principles and values that guide our actions. Honesty, openness, social responsibility and caring of others are the ethical values that keep us focused on positively impacting our members, employees and communities.

First Credit Union is local, but we are also part of a global co-operative movement. Join us, and millions of other people, as we work to create a more equitable, sustainable and resilient world.


Key Benefits of Membership

Local, friendly full-service banking with competitive rates
Support positive change in your community, we reinvest 10% of profits locally
Access to the largest network of surcharge-free ATMs in Canada
 
 

Making a Difference in Your Community

We live in the communities we serve and we work to make them better. Learn more about what we're doing in your community and how where you bank makes a difference.

 

Together, we made a difference on Community Impact Day

We know that our greatest strength lies in close community connections and the dedication and positivity of our employees. This year, more than 120 of our team members across eight unique coastal communities came together to participate in 12 impactful activities.

Building Resilience in an Island Community: Denman Island Community Education Society

When you live on an island, resilience, adaptability & cooperation are essential. That’s true not only for residents, but also for the organizations that exist to serve them. DICES is a perfect example of such an organization.

Empowering Connections: Coastal Women in Business Unite and Strengthen Community

When professional women come together to connect, network, and support each other, they create a collective force that not only bolsters all involved, but also enriches the fabric of their community.

 
FCU-everyday-banking-member-employee.png

Everyday Banking

First offers a full-suite of accounts and services to take care of your money in easy, cost-effective ways that work for you. Whether you want online banking or to connect with someone from our team, we're here.

 
fcu-circular-image-41.png

Investing

You know where you want to be. Together we can help you get you there. Your First Credit Union membership gives you access to financial experts who will help you reach your goals.

 
fcu-circular-image-homerenovation2.png

Borrowing

We're here to listen and help you get started with your unique plan or life-long dream. When you're a First Credit Union member, we'll build a customized lending solution together, one strategic decision at a time.

 
fcu-circular-image-42.png

Business Banking

We're responsive and dedicated to your business's success. Our business specialists have autonomy and can make quick decisions. They'll provide personalized service, whatever your business banking needs or company size.

 
fcu-circular-image-senior-man2-reverse.png

Wealth Management

Together we’ll create a personal financial blueprint designed to achieve your short-term and long-term goals. When life changes, your priorities can too. Our investment advice takes life’s highs and lows  into consideration. We’ll be there to help every step of the way.

 
 

Knowledge Center

We're here to help. Get the educational resources and tools you need to increase your financial literacy.

Helpful Resources

fraud-prevention-hompage.jpg