Book an Appointment Today
It’s easy, convenient and secure to book an appointment with us.
Simply select the appointment you need, choose in-person or by phone, select a date and time, and answer a few quick questions to get started.
Foreign currency cash services—excluding USD—will be temporarily unavailable after August 22, 2025, as we transition to a new exchange provider. Full service is expected to resume in late September. Place orders for foreign cash before August 22 by contacting your First Credit Union branch or by calling our Contact Centre at 1-800-393-6733. Get the full details here.
It’s easy, convenient and secure to book an appointment with us.
Simply select the appointment you need, choose in-person or by phone, select a date and time, and answer a few quick questions to get started.
August 22, 2025
This month, we’re proud to celebrate five years of building trusted relationships, supporting local initiatives, and providing values-based financial services at the Coutenay location. Join us for refreshments, connect with our team, and help us celebrate this special milestone with our community at our Courtenay Branch (14-1599 Cliffe Avenue) on August 25 from 9:30am – 4:30pm. Get the full details here.
August 19, 2025
The week of August 25th a new version of the First Credit Union ANDROID mobile app will be published. Members who are Android users will need to update their app for uninteruppted service. Learn more and download the app from the Google Play Store here.
August 14, 2025
As of August 22, 2025, our current foreign exchange notes provider will no longer be able to process FX notes orders or returns. There will be a temporary pause in foreign exchange availability between August 22 and late September, as we transition to a new provider. This will not affect those looking for USD currency. Get the full details here.
August 1, 2025
Impact Donations help us empower important social and environmental initiatives. We're proud to support non-profits, collectives, co-operatives, and social enterprises that make a difference in the communities we serve. Applications are only open TWICE a year in February & August. More info & application here.
Credit unions have a set of co-operative principles and values that guide our actions. Honesty, openness, social responsibility and caring of others are the ethical values that keep us focused on positively impacting our members, employees and communities.
First Credit Union is local, but we are also part of a global co-operative movement. Join us, and millions of other people, as we work to create a more equitable, sustainable and resilient world.
✓ | Local, friendly full-service banking with competitive rates |
✓ | Support positive change in your community, we reinvest 10% of profits locally |
✓ | Access to the largest network of surcharge-free ATMs in Canada |
We live in the communities we serve and we work to make them better. Learn more about what we're doing in your community and how where you bank makes a difference.
When professional women come together to connect, network, and support each other, they create a collective force that not only bolsters all involved, but also enriches the fabric of their community.
First offers a full-suite of accounts and services to take care of your money in easy, cost-effective ways that work for you. Whether you want online banking or to connect with someone from our team, we're here.
You know where you want to be. Together we can help you get you there. Your First Credit Union membership gives you access to financial experts who will help you reach your goals.
We're here to listen and help you get started with your unique plan or life-long dream. When you're a First Credit Union member, we'll build a customized lending solution together, one strategic decision at a time.
We're responsive and dedicated to your business's success. Our business specialists have autonomy and can make quick decisions. They'll provide personalized service, whatever your business banking needs or company size.
Together we’ll create a personal financial blueprint designed to achieve your short-term and long-term goals. When life changes, your priorities can too. Our investment advice takes life’s highs and lows into consideration. We’ll be there to help every step of the way.
We're here to help. Get the educational resources and tools you need to increase your financial literacy.
First Credit Union operates on the traditional territories of the Coast Salish Peoples, specifically the K’òmoks, Klahoose, Tla’amin and Squamish Nations
![]() |
Book an appointment |
![]() |
Give us a call |
![]() |
MemberSupport@FirstCU.ca |
![]() |
Our branches are located on Bowen Island, Bowser, Courtenay, Cumberland, Hornby Island, Powell River, Texada Island, and Union Bay.