News

What's happening:

FEB 01
Notice to Members: First Insurance Has Moved!
We would like to announce that First Insurance and Westview Agencies have rebranded as The Co-operators.  As of February 1, 2020, First Insurance has relocated to 109-4871 Joyce Ave at Crossroads Village.

FIPR Has Moved


FAQ

Why one insurance office in Powell River?
Because both insurance agencies are operating as The Co-operators, offering the same products and services, it no longer makes sense to operate two locations so close together. As well, we will be renovating to serve you better and will be utilizing that space.

Where do I go for my insurance needs?
Your insurance needs will be provided as of February 1, 2020 at The Co-operators (formerly Westview Agencies) located in Crossroads Village 4871 Joyce Ave #109, Powell River, BC V8A 5P4, 604-485-7931.

What can you tell me about The Co-operators?
The Co-operators Group Limited (CGL) is a Canadian-owned co-operative that has been helping Canadians protect what matters most for more than 75 years. Their business decisions are guided by their co-operative principles and they make people a priority. To learn more about The Co-operators, its history and its commitment to the communities it serves, visit www.cooperators.ca

Can I still work with my same insurance agent?
The employees of First Insurance will be joining The Co-operators team at the Crossroads Village location.  You can continue to do business with the same friendly staff.

Will the phone number for my insurance agent remain the same?
After February 1, you will call the Westview Agencies phone number 604-485-7931 to reach your insurance agent.

Will my coverage, policy or payment options change?
No, your coverage, policy and payment structure will remain the same. No action is required on your part.

I have a claim in progress. What happens now?
Your claim will continue to be managed by the person assigned to your file.

How can I learn more about The Co-operators?
You can visit www.cooperators.ca or connect with them via Facebook, Twitter and YouTube.  

Is First Credit Union associated with The Co-operators?
First Credit Union and The Co-operators are partners in Westview Agencies. Together we offer a full range of financial services to meet your needs. As well, you will continue to benefit as a member with discounts on your home insurance.

JAN 01
Notice to Members: Attention Android 10 users ALL BRANCHES
Members who have an Android 10 (Google Pixel phones) will need to follow these steps for Deposit Anywhere.

  1. Go into phone settings
  2. Scroll down page, select ‘System’
  3. Select ‘Gestures’ > ‘System Navigation’
  4. Enable ‘Gesture Navigation’ (it will be unchecked, grey circle, when enabled it will be blue/coloured)

“Gesture Navigation” is off by default on older phones who upgraded to Android 10. This disables the ‘pill’ icon (which closes the page you are on when you touch it). With gestures enabled, you will now need to swipe up to close the page.

By enabling this gesture, it will remove the pill and will use a ‘swipe up’ gesture to close web pages (instead of touching the ‘pill’ to close).

NOV 08
Important Changes: CUETS Financial credit cards have been replaced with MBNA credit cards

Effective November 8, 2019, CUETS Financial credit cards were replaced with MBNA® credit cards.

All CUETS cardholders will now select MBNA Canada Mastercard as the payee when making a payment online.  The account number remains the same.

Any pre-authorized debit services (PADS) previously set up on the card will stay the same and payments to your credit card account will continue to be withdrawn from your bank account except the payee name will now be MBNA.

CUETS Financial credit cardholders can find information about the changes here. If you have questions, please contact CUETS at 1-800-561-7849

 

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