Member Financial Relief

The rapidly evolving impact of COVID-19 is proving to be a difficult time for everyone. As a credit union we're here for you, below are some initiatives that have been put in place to help our members out.

We are currently waiving e-Transfer fees to help members manage through these tough times. Please reach out to your local branch if you have questions or concerns.

Canada Emergency Business Account Expand/Collapse

If you're a First Credit Union business member in need of emergency support due to the impact of COVID-19, we can help. Find out more about the Canada Emergency Business Account (CEBA.

Payment Deferral Program Expand/Collapse

The rapidly evolving impact of COVID-19 is proving to be a difficult time for everyone. If you’ve been required to go into self-isolation or lost hours at work due to illness, closures, or child-care responsibilities, you may be worried about whether you will be able to pay your loan/mortgage. Our Payment Deferral Program is designed to support First Credit Union members and help you focus on what matters most—your health and your family.

If you think you’ll be unable to make an upcoming loan/mortgage payment, please reach out to your local branch before you miss the payment. We’ll discuss your options and come up with a plan that works for your financial situation.

Collabria Credit Cards - Financial Relief Program Expand/Collapse

For our members with a Collabria credit card, Collabria has financial supports in place including:

  • For Canadians stuck outside Canada and trying to get home, Collabria can provide emergency credit limit increases to cover airfare, car rentals, food, shelter, medical supplies, medications and other expenses.
  • Increased contactless payments to $250 for grocery & convenience stores and pharmacies
  • Reduced interest rate of 10.9% for cardholders impacted by COVID-19 (for up to 6 months).*
  • Minimum payment deferrals for cardholders impacted by COVID-19. Payment deferrals can be requested on a month by month basis (for up to 6 months)*.

    *Reduced Interest Rate and Minimum Payment Deferrals are provided as a bundled relief measure to cardholders
Visit Collabria's website for more information.

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